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Are You Having Difficulty Paying Your Premier America Credit Union Mortgage?

As a member-owned, not-for-profit organization, Premier America's primary goal is serving the best interests of our members.  We want to keep you in your home. 

If you are unable to make your Premier America mortgage payment or soon will be faced with that difficult situation, contact our Homeowner Relief Specialists by dialing 800-772-4000, and choosing option 0 and then option 2.  We may be able to help with: 

  • Payment deferments
  • Extending the term of the loan
  • Payment plans
  • Interest rate reductions
  • Payment reductions
  • Refinances
  • Short sales

Depending on your situation, we may ask you for one or more of the following: 

  • Brief letter explaining your hardship
  • Verification of current income (recent pay stubs or copies of tax returns)
  • Estimate of future income
  • Schedule of household income and expenses
  • Copies of bank and credit card statements
  • Enrollment in credit counseling or debt management program
  • Proof of Property Insurance
  • Copy of most recent Property Tax Bill or proof of payment

Send requested items to:

Homeowner Relief Specialists
Premier America Credit Union
P.O. Box 2178
Chatsworth, CA 91313

by fax to: 818-772-4197

or by email to:


Help is also available in the form of counseling from HUD (federal department of Housing and Urban Development) at 800-569-4287 or   
Equal Housing Lender
Premier America Credit Union is committed to providing exceptional service to individuals and small businesses. We offer consumer, business and youth checking and savings accounts; business loans; investment services; high yields on certificates and money market accounts; homeowner's and auto insurance; home mortgages and auto loans; as well as MasterCard and Visa credit cards. Our members enjoy free services including online banking, mobile banking, text banking, mobile apps and bill pay. We are proud to serve the communities of Chatsworth, Simi Valley, Thousand Oaks, Valencia, Santa Monica, Westlake Village, and Woodland Hills, California as well as Houston, Texas.