Dear Member-Owner, The tragedies of November, 2018 impacting our communities, Member-Owners, and team members were certainly some of the worst I can recall. As a resident of Thousand Oaks, it was difficult to process the senseless act of violence at the Borderline Bar & Grill before having to face devastating wildfires the very next day. Thankfully, the acts of courage, compassion, and generosity demonstrated by our community in response to these tragedies were equally powerful. I’ve spoken before about your credit union being a values driven organization, and I’m grateful to be a part of a team so eager to help those in need. Premier America made a donation to the Ventura County Community Foundation to support the Borderline shooting victims fund, and we asked our employees to make the fund a part of their individual holiday giving. At the Thousand Oaks state of the city address in December, 2018, Mayor Andrew Fox stated that the victims fund had recently reached two million dollars. During the wildfires, the credit union offered a 0% personal loan for those in need of emergency funds and we offered loan modification and payment deferral assistance for members in affected areas. With many of our branches closed due to the fires, we chose to keep our Call Center open on Veterans Day with support teams ready to provide service to members. We also were a proud sponsor of the 805 Strong 5K Run that benefitted the Conejo Valley Victims Fund and the Hill Fire/Woolsey Fire Sudden and Urgent Needs Effort Fund. We’re grateful to be a part of this community, and we‘ll continue to look for ways to support our neighbors, co-workers and members as they heal in the aftermath of these tragedies. These events are a reminder that we can create a positive impact through continually striving to live Premier America’s Core Purpose of making it easier to meet today’s needs and reach tomorrow’s dreams. Best regards, Rudy Pereira President/CEO 818-772-4001 Back