As I write this, the threat of the Coronavirus (COVID-19) has hit home, affecting us at a national and local level that is unprecedented. Even in a world so big, health epidemics like this make you realize how connected we all are. Rich or poor, young or old, we are truly in this together. Thankfully, the values of this credit union have helped guide us in protecting the health of our members and team members, while continuing to provide exceptional service. With the uncertainty of how long this epidemic will last, I encourage you to take full advantage of the following remote service options for easy and convenient account access:
Online Banking and the Premier America Mobile App - Bank anywhere using our secure Online Banking or Mobile App options. Check balances, pay bills, deposit checks, and transfer funds anytime, anywhere.
Telephone Banking - Convenient management of your accounts is at your fingertips with our newly updated Telephone Banking system. Call 800-772-4000, option 1, to get started.
Contactless Payments - Load your Premier America credit card for use with your preferred digital wallet service like Apple Pay, Google Wallet or Mastercard Masterpass. Using secure digital payment methods at merchant and online locations is a great way to reduce physical contact with your cards.
If you are a first time user of any of these remote services, our Member Services team is ready to assist you in taking full-advantage of the benefits they provide.
Over the last few years, the mettle of our communities has been tested on a frequent basis. Natural disasters and senseless acts of violence have brought out the best in all of us, to help support one another. This crisis too, shall pass. As we navigate these trying times, we will maintain our service operations to the best of our ability, following all state and local safety mandates. Please see here for current updates on our response to this epidemic.
Thank you for being a valued member and for your trust in Premier America Credit Union.
Rudy Pereira President/CEO