Fraud detection and protection

Enroll today for free Debit and Credit Card fraud text alert protection.

How it works:

  • A text message will be sent to your mobile phone when there is a suspicious transaction identified on your debit or credit card account.

  • Simply reply to confirm whether or not you recognize the transaction(s).

  • If you reply that you recognize the transaction(s), your card will remain available for use.

  • If you do not reply, a call will be placed to your home phone number.

  • If you cannot be reached, your debit or credit card will be blocked until we hear from you.

How to sign up:

  1. Log into Online Banking

  2. Select Services and Forms

  3. Click Fraud Text Alerts

  4. Enter the required information. Each debit or credit card must be individually registered.
 

Members should be aware that, while Premier America Credit Union does monitor for fraudulent or suspicious activity and may proactively contact a member about this activity, we will never call and ask for confidential information such as your account number or PIN.

Contact OnlineSecurity@PremierAmerica.com or 800-772-4000, option 0 for further questions about the privacy of your confidential information.