You must use a computer that has:
This section describes the operating systems, connection types, and camera resolutions that are compatible with the Mobile App. End users can download the app from the Apple Store (for iOS devices) or Google Play (for Android devices).
Note the following details about the Mobile App:
A valid email address and telephone number are required.
When requesting member support for the Mobile App, identify the model and operating system of the device and, if applicable, confirm that the camera is rear facing.
Please note: To deposit checks with mRDC the Mobile App, an end user must have a mobile device with a rear-facing camera with a resolution of at least 5 megapixels.
The following table provides Android requirements for the Mobile App:
Please note: End users on unsupported OS versions may still access online banking through a mobile browser. The mobile browser does not offer native app features such as Mobile Remote Deposit Capture (mRDC) or push notifications.
The following table provides mobile connectivity requirements for the Mobile App:
Please note: Devices that do not have Location Services or native mapping applications do not support branch/ATM location functionality.