Part of the Account System Upgrade was the introduction of Share and Loan IDs.
But don’t worry - your Member Number and account numbers have not changed. For example, a share account number used for direct deposit and automatic payments, the one printed on checks, also know as a MICR (pronounced "micker") number, has not changed.
Your Share and/or Loan IDs is 4 digits, which you'll use, along with your Member Number, to identify your different accounts.
Below is an example of how your Share (deposit) accounts and Loan accounts look in Online Banking. You can find your account number under Product Details, if you need it.
If you have any questions about Account IDs or the Account System Upgrade, please contact a Member Service Representative at 800-772-4000, option 0, Monday - Thursday from 8 a.m. to 5 p.m., Friday from 8 a.m. to 6 p.m., and Saturday from 8 a.m. to 1 p.m., PT.
Thank you for your membership and patience during this upgrade. We appreciate your trust as we improve our systems to make banking with Premier America easier.