Telephone Banking

Exciting developments are happening at Premier America Credit Union!


We’ve launched a better Telephone Banking experience!
 
With updated Telephone Banking, you have access to new account management features:

• Request Account Information by Email
• Get ACH Verification of Account Debits and Credits
• Schedule Funds Transfers
 

 
Telephone Banking Quick Reference Guide
800-772-4000, option 1
New Menu Prompts as of 9/3/19
 
Account Balance
  1. Checking Account
  2. Savings Account
  3. Loan Account
  4. Credit Card
  5. Certificates and Individual Retirement Accounts
Account History
  1. Checking Account
  2. Savings Account
  3. Loan Account
  4. Credit Card
  5. Certificates and Individual Retirement Accounts
Funds Transfer and Payments
  1. Transfer Funds Immediately
  2. Payments
  3. Schedule a Funds Transfer
  4. Hear Existing Scheduled Transfers
Share or Loan Withdrawal
  1. Checking Account
  2. Savings Account
  3. Loan Account
  4. Credit Card
Get Account Information by Email
  1. Checking Account
  2. Savings Account
  3. Loan Account
  4. Credit Card
  5. Certificates and Individual Retirement Accounts
Card Services
  1. Deactivate or Report a Card Lost or Stolen
  2. Activate a Card
Change your PIN

(This PIN is for Telephone Banking only)
Stop Payment
  1. Stop Payment on a Specific Check Number
  2. Stop Payment on a Check Range
  3. Stop Payment Inquiry
More Option
  1. Future Dated Transaction
  2. Credit Union Information
  3. Dovenmuehle Loan

Quick Options
1* For Help | 3* Return to Main Menu | 9* Change Account Number | 0 To Speak with a Member Service Representative | * To Hear the Previous Menu | # To Repeat the Menu Option | Hang up to End Call

PLEASE NOTE: The first time you use Telephone Banking after September 3rd, you will need to provide your Social Security Number to create a new Telephone Banking PIN.

If you have any questions about the Account System Upgrade, please contact a Member Service Representative at 800-772-4000, option 0, Monday - Thursday from 8 a.m. to 5 p.m., Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 1 p.m., PT.


Thank you for your membership and patience during this upgrade. We appreciate your trust as we strive to make it easier to meet your needs and reach tomorrow’s dreams.