Serving you Safely is our Priority

As we continue to navigate the COVID-19 crisis, Premier America is committed to meeting your financial needs.

Branch Servicing

Los Angeles and Ventura County Branches

In accordance with the recently announced indoor masking order by Los Angeles and Ventura County Departments of Public Health, all members, regardless of their vaccination status, will be required to wear a face shield, mask, or handkerchief that conforms to CDC approved proper personal protective equipment while visiting our L.A. and Ventura County branches. We may ask you to lower it for identification purposes. 

Houston Branches
A face shield, mask, or handkerchief that conforms to CDC guidelines of proper personal protective equipment is respectfully required at all times for unvaccinated individuals while visiting Houston branches. We may ask you to lower it for identification purposes. 

We also ask that you maintain six feet of physical distance between yourself and other members.

If you’re experiencing COVID-19 like symptoms or are waiting for the results of a COVID-19 test, we kindly ask that you refrain from visiting a branch and instead use our easy digital banking options:

  • Online Banking - Check your balance and account history, transfer funds, open a new account, pay bills, and more.

  • Mobile Banking– Deposit checks, check a balance and account history, transfer funds, open a new account, pay bills, and more.

  • PremierAmerica.com – Get the latest updates, open a new account, apply for a loan, and more.

  • Telephone Banking - Check a balance and account history, transfer funds, deactivate or report a lost or stolen card, and more.

We’ve made it easier to save time when you do want to visit a branch. Just make an appointment in advance, and we’ll be here for you.

If you have any questions or concerns, please contact Online Banking Support at 800-772-4000,  option 8, Monday - Tuesday 8 a.m. to 5 p.m., Wednesday 9 a.m. to 5 p.m., Thursday 8 a.m. to 5 p.m., Friday 8 a.m. to 6 p.m., or Saturday 8 a.m. to 1 p.m., PT. 
 
Thank you for being a valued member, and for your trust in Premier America Credit Union.

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