Important Updates from Rudy Pereira,
CEO of Premier america Credit Union

   December 21, 2020

As we near the end of 2020, it’s encouraging to see signs of hope that we may see the end of this terrible pandemic sometime next year. The past nine months have challenged us all. With your help and by prioritizing strong safety practices, most of our branches have remained open, with only a few experiencing intermittent closures. Looking towards 2021, we will continue to do everything possible to keep our lobbies open and available to meet your financial needs. 

We do want to let you know that there may be situations which could temporarily impact branch services. While there are currently no plans to modify branch service availability, we may need to quickly adjust if COVID-19 case rates continue to rise for an extended period. Some of the measures we may take include:
 
  • Temporarily modifying branch service hours to ensure we have the appropriate number of team members to maintain service across our network of branches;

  • Reducing branch occupancy to support social distancing; or,

  • Temporarily closing some branch locations to limit traffic and potential COVID-19 exposure.

Need to visit a branch but short on time? You can easily make an appointment online. While no appointments are necessary to visit us today, members find it’s a great way to save time, while helping us to ensure that we service you in a safe and convenient environment.
We also have a wide range of remote banking options, designed to help you access your accounts easily and conveniently, all from the safety of your home.
circle- computer.jpg Online Banking - Check a balance and account history, transfer funds, open a new account, pay bills, and more.
circle- cell phone.jpg Mobile Banking – Deposit checks, check a balance and account history, transfer funds, open a new account, pay bills, and more.
circle-web.jpg PremierAmerica.com – Get the latest branch updates, open a new account, apply for a loan, and more.
circle-telephone.jpg Telephone Banking - Check a balance and account history, transfer funds, deactivate or report a lost or stolen card, and more.

If you need help getting started with our digital banking options, please speak with a Member Service Representative at 800-772-4000.

I want to assure you that we are doing everything possible to maintain the in-person services you deserve. You can help us continue to maintain a safe branch environment by following our safety requirements, wearing a face covering while visiting a branch, and maintaining physical distancing.

I wish you and your family safety and good health during this holiday season. Thank you for being a valued member, and for your trust in Premier America Credit Union.


                    Sincerely,
 
                    Rudy Pereira
                    President/CEO 

                    Previous Updates
                    Dec 8, 2020
                      Aug 6 2020
                      
                      May 19, 2020

                    April 30, 2020
                    April 9 2020
                    March 12 2020                       
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