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Card Services

If you receive a text message or email about a potentially fraudulent charge, please follow the instructions and respond "Y" or "N". After responding, you will need to proceed with processing the payment again.
If you are traveling internationally, text alerts do not always work or can be slow. It is important to have a valid email address and mobile number on file to receive these notifications. 
Premier America Credit Union is a full-service financial institution with branches in California and Texas. You may also conveniently join and open your Premier America account online.