FAQs

Find answers to the most common questions from Premier America members

Access our easy-to-use searchable database

Contact us anytime you need more help

Quickly find the answers you need

Just input your question and our system will deliver information in seconds.

General Information

There are three quick steps you can take immediately to reduce your fees and save yourself money. 
 
  1. Open the Smart Spending account which comes with no maintenance, service, or minimum balance fees! 
  2. Sign up for Overdraft Protection under Account Services in Online Banking. 
  3. Apply for an overdraft line of credit online, over the phone, or in person at one of our branches.

Account Services

There are two ways member can order new checks: 

  1. In Online Banking, select Services in the main menu and select "Order Checks. 
  2. Call our Member Services Team at 800-772-4000.

If you meet the requirements for the 1.50% APY Dividend, then you will earn 1.50% on the first $20,000.00 and 0.10% on the remaining balance. If you don't meet the criteria for the 1.50% dividend, you will earn 0.10% on your full balance. 

The requirements to earn the 1.50% dividend premium yield. 1) Fifteen or more Premier America Credit Union debit and / or credit card purchases must post to the card between the first day of the month and the last day of the month. 2) Must be opted in for eStatements. Rate is subject to change after account is opened. is Any points earned on a Premier America Credit Union Premier Privileges Rewards Mastercard® credit card will still accrue even if these requirements are not met. Fees may reduce earnings. 

Premier America Credit Union is a full-service financial institution with branches in California and Texas.
Chat with Kash

Please note that clicking 'Accept' signifies that you agree to the Chatbot Service Privacy Notice and to the services provided by the Chatbot Virtual Assistant.