FAQs

Once logged in to Online Banking, click on the account so that you are viewing the transaction history, find/click on "Details & Settings" which you will then find the "Account Number". 

Premier America's Routing Number is: 322283990

To change your name on your Premier America account, you must complete a new Signature Card through DocuSign, in person, or by mail.

Once logged in, visit "Messages" within the online banking menu. 

Notary services are available at select branch locations. Please inquire and visit the branch to confirm the availability of the service.

On the Home menu in Online Banking click on Transactions, eStatements and select Tax Documents. You may also get updated tax schedule information on our dedicated Tax Form page. 

You may update your contact information by logging into Online Banking. In the Main Menu, click on "Settings" and then "Change of Address."

To view eStatements, log into Online Banking, click on "Transactions" and then "eStatements." 

To get more loan coupons, you may call us at 800-772-4000 or simply send us a secure message in Online Banking. 

You may call our Loan Contact Center at 866-410-0171 or send a secure message to determine your final loan payoff amount. 

Depending on the type of your loan, there are a few ways to make your payment. For a credit card, you may conduct a simple Move Money / Pay My Loan in Online Banking to your credit card account. For other loans, visit the Make a Payment page and enter your payment details.