We are excited to introduce you to our newly launched Online Banking experience with more powerful tools and simplified navigation to make your everyday banking easier.

Easy to Log In

To get started, here’s how to log in to new Online Banking: 

• Enter your current Online Banking user name and password.
• Enter a one-time Secure Access Code that can be sent by email, phone or text for verification purposes.
• Re-enter your existing Online Banking password to register it with the new system. You may need to create a new password if your current one does not meet our new password criteria.
• Review and accept the Electronic Communications Agreement.
• Choose whether or not to register your device (registering your device won’t require you to enter a Secure Access Code the next time you log in).

That's it! 

Be sure to update the Mobile App

Android Users 

• Please use this link to find the Premier America App on the Google Play store to download the new app.
• Then delete the current Premier America app. See the tiles shown below so you’ll delete the correct version of the Mobile App.

iOS Users

• If you have enabled automatic App Updates in your device Settings menu, your App will automatically update and be ready to use.
  • If  your App doesn’t automatically update, you can manually update the App by opening the App store icon on your mobile device and then:
    • Tap the 'Profile icon' or your 'Profile picture' (upper-right).
    • Scroll down to see Upcoming Automatic Updates.
    • Tap the Update button located next to the Premier America App.  After you update, a blue dot will appear next to the App, confirming the update.
• If you have not enabled automatic App Updates, you may alternately delete the current Premier America Mobile App and download the new Mobile App directly using this App Store link.

Once you log in, please review your alerts and transfers to ensure they are set up as you need to help manage your accounts.

Handy tools to help you

Get to know and find all the great new features:      
 

 

   

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New features to help you manage your money. 

• A universal, seamless experience across all devices.
• Enhanced personal financial management tools and features to manage automatic deposits and tracking of your savings goals.
• Enhanced security controls allowing you to directly lock and unlock your Premier America debit and credit cards.
• Options to link external accounts to pay bills and Premier America loans.
• Zelle person-to-person payments - coming September 2nd.

If you have any questions about Online Banking or the Mobile App, please contact Online Banking Support at 800-772-4000, option 8, Monday – Tuesday 8 a.m. to 5 p.m., Wednesday 9 a.m. to 5 p.m., Thursday 8 a.m. to 5 p.m., Friday 8 a.m. to 6 p.m., or Saturday 8 a.m. to 1 p.m., PT, for assistance.

We’re excited for you to experience New & Improved Online Banking! Thank you for being a valued member of Premier America.