Contact Us

We're here for you.

Help with your accounts. Answers to your questions. Pleasant small talk. Our member services team is standing by.
Online Support	Assistance with Online Banking questions. Bill Pay Support	800-772-4000, option 8 877-238-7277
Loan Center	Assistance with all loan questions including: New or Existing Applications Vehicle Credit Card Line of Credit	800-772-4000, option 4 866-410-0171
Call	Member Services M - Tu: 8 a.m. to 5 p.m. W: 9 a.m. to 5 p.m. Th: 8 a.m. to 5 p.m. F: 8 a.m. to 6 p.m. Sa: 8 a.m. to 1 p.m. Pacific Time Telephone Banking CO-OP Shared Branching	800-772-4000 818-772-4000, international calls 800-772-4000, option 1 Click for Reference Guide 866-692-8669
Email	General Email Please use Secure Message in Online Banking for account inquiries. Report Phishing	notify@premieramerica.com This is not a secure email. OnlineSecurity@premieramerica.com
Mail	Please include your full name, address and member or account number.	Premier America Credit Union P.O. Box 2178 Chatsworth, CA 91313-2178 or 19867 Prairie Street Chatsworth, CA 91311-2177
PIN Reset	For debit and credit cards, call PINnow from the primary phone number associated with your account.	888-891-2435
Fax	General Fax Loan Department Fax	818-772-4175 818-772-4133
Security	Lost or Stolen Debit Mastercard or Credit Card Lost, Stolen, Disputes FAQs	800-772-4000, option 0 818-772-4000 or 800-811-2917

At Your Beck & Call