Contact Us

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Help with your accounts. Answers to your questions. Pleasant small talk. Our member services team is standing by.
Online Support	Assistance with Online Banking questions.	800-772-4000, option 8
Loan Center	Assistance with all loan questions including: New or Existing Applications Vehicle Credit Card Line of Credit	800-772-4000, option 3 866-410-0171
Call	Member Services M - Tu: 8 a.m. to 5 p.m. W: 9 a.m. to 5 p.m. Th: 8 a.m. to 5 p.m. F: 8 a.m. to 6 p.m. Sa: 8 a.m. to 1 p.m. Pacific Time Telephone Banking CO-OP Shared Branching	800-772-4000 818-772-4000, international calls 800-772-4000, option 1 Click for Reference Guide 866-692-8669
Email	General Email Please use Secure Message in Online Banking for account inquiries. Report Phishing	notify@premieramerica.com This is not a secure email. OnlineSecurity@premieramerica.com
Mail	Please include your full name, address and member or account number.	Premier America Credit Union P.O. Box 2178 Chatsworth, CA 91313-2178 or 19867 Prairie Street Chatsworth, CA 91311-2177
PIN Reset	For debit and credit cards, call PINnow from the primary phone number associated with your account.	888-891-2435
Fax	General Fax Loan Department Fax	818-772-4175 818-772-4133
Security	Lost or Stolen Debit Mastercard or Credit Card Lost, Stolen, Disputes FAQs	800-772-4000, option 0 818-772-4000 or 800-811-2917

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