Get in touch & call member services
Assistance with general account servicing questions
- 800-772-4000
- 818-772-4000, international calls
M - F: 7 a.m. to 6 p.m.
Sa: 8 a.m. to 2 p.m.
Pacific Time
Automated Banking Service
Insurance Services
CO-OP Shared Branching
Additional ways to get in touch with us
Lost or Stolen Debit Mastercard or Credit Card
- 800-772-4000, option 4
- 818-772-4000, option 4
- or 800-811-2917
- Cards can be disabled through Online Banking
- Also, see FAQs below
For debit and credit cards, call PINnow from the primary phone number associated with your account.
General Email
- [email protected] Note: This is not a secure email.
- Please use Secure Message in Online Banking for account inquiries.
Report Phishing
Mailing Address
Please include your full name, address and member or account number.
Premier America Credit Union
P.O. Box 2178
Chatsworth, CA 91313-2178
or
19867 Prairie Street
Chatsworth, CA 91311-2177
Auto Insurance - Loss Payee
Loss Payee
Premier America Credit Union
P.O. Box 25545
Fort Worth, CA 76124
Assistance with all loan questions including:
New or Existing ApplicationsVehicle
Credit Card
Line of Credit
Personal Loans
For assistance call:
Assistance with real estate loans and servicing questions
- 800-858-8328, option 4
We want to hear from you
Frequently asked questions & answers
Once logged in to Online Banking, click on the account so that you are viewing the transaction history, find/click on "Details & Settings" which you will then find the "Account Number".
Premier America's Routing Number is: 322283990
To change your name on your Premier America account, you must complete a new Signature Card through DocuSign, in person, or by mail.
Once logged in, visit "Messages" within the online banking menu.
On the Home menu in Online Banking click on Transactions, eStatements and select Tax Documents. You may also get updated tax schedule information on our dedicated Tax Form page.