- August 2026
- Premier America
Scammers are always finding new ways to trick people into sharing personal information. One common tactic is impersonation pretending to represent a trusted organization, like Premier America, to gain confidence.
By understanding how these scams work, you can better protect yourself and your accounts.
How Impersonation Scams Work
You may receive an unexpected phone call, text message, or email claiming to be from Premier America. The person contacting you may say there’s suspicious activity on your account or that they need to verify your identity.
In some cases, they may ask you to:
• Share a one-time verification code (OTP)
• Provide your Digital Banking username or password
• Confirm personal information
• Approve a login request
These requests are designed to gain access to your accounts, not protect them.
A Reminder from Premier America
Your security is important to us. We will never contact you to ask for your Digital Banking password, one-time verification code, or other secure access information.
If you receive a request like this, do not share your information.
Stop. Think. Verify.
If you’re ever unsure whether a call, text, or email is legitimate, remember these three simple steps:
Stop. Don’t feel pressured to respond right away.
Think. Consider whether the request is asking for sensitive information that should remain private.
Verify. End the conversation and contact Premier America directly at 800-772-4000. Our team is always happy to confirm whether a communication came from us.
Stay Safe Every Day
A few simple habits can help keep your information secure:
• Keep your passwords and one-time verification codes private.
• Be cautious of unexpected requests for personal information.
• Monitor your accounts regularly.
• Contact us if something doesn’t seem right.
Staying informed is one of the best ways to protect yourself from fraud, and we’re here to help every step of the way.