- September 2025
- Lisa Hartmann and Yosef Viz
Keeping your money and personal information safe has never been more important. Scams and fraud attempts can happen at any time, it’s essential to stay one step ahead. At Premier America, we’re committed to protecting your accounts and with a few simple habits, you can add even more protection at home.
Security doesn’t have to be complicated, just a few smart habits can help safeguard your identity, your finances, and your peace of mind.
1. Use Strong, Unique Passwords
Your password is the first line of defense against unauthorized access. Create passwords that include a mix of letters, numbers, and symbols. Avoid using personal information like birthdays or pet names. Even more importantly, use a different password for each of your accounts.
Tip: Consider using a trustworthy password manager to help create and store strong passwords securely. You can also review password recommendations from the Cybersecurity and Infrastructure Security Agency (CISA) here.
2. Turn On Account Alerts
Account alerts can help you spot suspicious activity quickly. With Premier America Digital Banking, you can set up:
Transaction alerts
Balance change notifications
Login alerts
This way, if something unusual happens, you’ll know right away and can take action.
Click here to learn: How to set up alerts for your mobile online banking account
3. Protect Your Devices
Keep your devices safe with these simple tips:
Ensure your device is set for automatic updates so you don’t miss key security fixes and enhancements.
Use security software or built-in device protection.
Avoid logging in to your accounts on public Wi-Fi whenever possible.
4. Be Cautious with Emails, Calls, and Texts
Fraudsters often use phishing fake messages that look real to trick you into sharing personal information.
Important: Do not use your email address as the source for Multi-Factor Authentication (MFA) or one-time passcodes, since email accounts are often the first target when compromised. Instead, use an authenticator app or text message verification when available.
Premier America will NEVER call, email, or text you asking for your online banking password, PIN, or one-time security code.
If you receive a suspicious message, contact us directly at 1-800-772-4000 or visit PremierAmerica.com.
5. Monitor Your Accounts Regularly
Checking your accounts often either online, through the mobile app, or by reviewing your statements helps you catch errors or unauthorized activity early.
You can also use free resources like HaveIBeenPwned.com to see if your email address has been involved in any known data breaches.
At Premier America Credit Union, we use security tools to help protect your personal information, including encryption, multi-factor authentication, and account monitoring. By combining our protections with your smart habits, you can bank with confidence.
If you ever notice suspicious activity on your account or think you've been targeted by a scam:
Call us immediately at (800) 772-4000.
Our team is here to help you take quick action to protect your account and your identity.
Premier America Credit Union will NEVER call you asking for your personal account details.
If you receive a call like this hang up and call us directly.
Stay protected. Stay informed. Visit our Security Center for more tips, resources, and updates on how to keep your accounts safe.