Go to blog home

Premier America Spotlight Q4 2025

  • October 2025
  • Premier America
As summer gives way to fall, and we approach the last few months of 2025, we are reflecting on the incredible impact you have made in your communities, simply by using your Premier America debit and credit cards. Every time you swipe or tap your card, a portion of that transaction is donated to the Premier America Foundation and goes directly to supporting local organizations, at no cost to you. 

This summer, your everyday spending helped fund grants to food pantries and community organizations stretching from Houston to Santa Clarita, and throughout the San Fernando Valley and Ventura County, including a $1 million donation to the Boys & Girls Clubs of Greater Oxnard and Port Hueneme. At the groundbreaking ceremony, local youth shared powerful stories about how the Club builds confidence and positively shapes their lives. Your card usage made that possible, and you are the reason that meaningful impact will continue for generations to come. Thank you.

You also deserve easy access to your money when and where you need it, without paying those extra ATM fees. While Premier America never charges you a fee to use an out-of-network ATM, others do. So, as of last month, every Premier America checking account includes no out-of-network fees and ATM fee reimbursements up to $20 per month1. That means more of your hard-earned money stays with you… right where it should be.

It is never too early to think about the future too. If you are a parent, grandparent, aunt, or uncle, now is a great time to help your loved ones begin their financial journey. Whether it is helping your child open their first checking account or starting a savings account for the next generation, our Youth Accounts are designed to make building healthy financial habits easy. With a Youth Smart Savings Account, your loved one can earn 5.00% APY2 on the first $500 they save, and 2.50% APY2 on the rest of their balances, up to $2,000. Starting to save early is a small step that can lead to lifelong confidence.

Thank you for choosing Premier America and trusting us to help make banking easier, so you can focus on what matters most.
 


 

Member Notice of Director/Committee Vacancies


The 2026 Annual Meeting of Premier America will be held on March 26, 2026. Premier America Credit Union is seeking dedicated volunteers to help govern the Credit Union as a member of the Board of Directors. At this meeting, three (3) Director positions for three-year terms will be elected by the members.

Members interested in being considered for nomination for these positions by the Nominating Committee must notify them of their interest and complete a candidate package no later than close of business on November 7, 2025.

The Nominating Committee will publish a slate of recommended candidates on January 1, 2026. Members not nominated by the Nominating Committee may petition to add their name directly to the ballot. The petition to add a member’s name directly to the ballot must be signed by the greater of 100 members or 1/20th of 1% of the membership entitled to vote. The petition period will begin on January 1, 2026, and petitions must be received no later than the close of business on January 31, 2026.

For more information, please contact Marci Francisco, Chief Experience Officer and Nominating Committee Liaison, at (818) 772-4072.

Community Impact This Quarter

Giving back to the community is at the heart of where you bank. Through your everyday support, from using your Premier America debit and credit cards to participating in local initiatives, you help strengthen neighborhoods and expand access to financial education. Here’s a look at the difference you’ve helped make over the past three months.

Financial Education Hours

20 Hours

Financial Education Reached

1,385 Community Members

Security Banking Basics: Simple Ways to Protect Your Identity and Accounts

Keeping your money and personal information safe has never been more important. Scams and fraud attempts can happen at any time, it’s essential to stay one step ahead. At Premier America, we’re committed to protecting your accounts and with a few simple habits, you can add even more protection at home. 

Security doesn’t have to be complicated, just a few smart habits can help safeguard your identity, your finances, and your peace of mind. 

1. Use Strong, Unique Passwords 

Your password is the first line of defense against unauthorized access. Create passwords that include a mix of letters, numbers, and symbols. Avoid using personal information like birthdays or pet names. Even more importantly, use a different password for each of your accounts.  

Tip: Consider using a trustworthy password manager to help create and store strong passwords securely. You can also review password recommendations from the Cybersecurity and Infrastructure Security Agency (CISA) here. 

2. Turn On Account Alerts 

Account alerts can help you spot suspicious activity quickly. With Premier America Digital Banking, you can set up: 
  • Transaction alerts 
  • Balance change notifications 
  • Login alerts 
This way, if something unusual happens, you’ll know right away and can take action. 

Click to learn How to set up alerts for your mobile online banking account or set up alerts.

3. Protect Your Devices 

Keep your devices safe with these simple tips: 
  • Ensure your device is set for automatic updates so you don’t miss key security fixes and enhancements. 
  • Use security software or built-in device protection. 
  • Avoid logging in to your accounts on public Wi-Fi whenever possible. 

4. Be Cautious with Emails, Calls, and Texts 

Fraudsters often use phishing fake messages that look real to trick you into sharing personal information.  
Important: Do not use your email address as the source for Multi-Factor Authentication (MFA) or one-time passcodes, since email accounts are often the first target when compromised. Instead, use an authenticator app or text message verification when available. 

Premier America will NEVER call, email, or text you asking for your online banking password, PIN, or one-time security code. 

If you receive a suspicious message, contact us directly at 1-800-772-4000 or visit PremierAmerica.com

5. Monitor Your Accounts Regularly 

Checking your accounts often either online, through the mobile app, or by reviewing your statements helps you catch errors or unauthorized activity early. 
 
You can also use free resources like HaveIBeenPwned.com to see if your email address has been involved in any known data breaches. 

At Premier America Credit Union, we use security tools to help protect your personal information, including encryption, multi-factor authentication, and account monitoring. By combining our protections with your smart habits, you can bank with confidence. 

If you ever notice suspicious activity on your account or think you've been targeted by a scam:  
  • Call us immediately at (800) 772-4000.  
  • Our team is here to help you take quick action to protect your account and your identity.  
  • Premier America Credit Union will NEVER call you asking for your personal account details.
  • If you receive a call like this hang up and call us directly. 
Stay protected. Stay informed. Visit our Security Center for more tips, resources, and updates on how to keep your accounts safe. 

Recent Improvements & Enhancements

ATMs are free1 everywhere! Banking with Premier America just got even better. All our personal checking accounts now include free access to ATMs everywhere with up to $20 per month in ATM fee rebates1. You can also enjoy no monthly service fees3, no minimum balance fees, and early direct deposit (up to two days early)4. Managing your money has never been easier.
Refer a Business5 Share the benefits of where you bank with your entrepreneurial friends and family. When they open a Premier America business account and make the required deposits, they’ll earn $250 — and you’ll receive $100 as a thank-you. It’s an easy way to help other business owners experience the Premier America difference while you both earn rewards. Learn more >>

Check us out in ACTION!

Celebrating Two Big Wins

Your communities have spoken, recognizing the credit union you trust with multiple Daily News Readers Choice Awards, including Best Credit Union, Best Home Loans, and Favorite Workplace. For the fifth year in a row, the Santa Clarita Valley Signal has also named Premier America Best Credit Union. These honors reflect the support, trust, and engagement of members like you, and show how your commitment helps make Premier America a valued and celebrated part of the community.

Financial Education For All

Members and farmworkers came together in the local strawberry fields to connect over safe, affordable financial services. These conversations help break down barriers and expand access to financial empowerment, ensuring everyone has a trusted partner on their financial journey.

Fiestas Patrias

On September 14, the Oxnard community came alive at Plaza Park for Fiestas Patrias, honoring Mexico’s Independence Day and the rich cultures that make our area so vibrant. Members and neighbors stopped by the Premier America booth near the main stage to connect, celebrate, and enjoy the festivities together. Events like this showcase the spirit of our community—coming together as one community, one family, supporting and engaging with one another.

1st Time Home Buying Webinar

We recently hosted a First-Time Homebuyer Webinar designed to guide members through the essentials of purchasing a home. In partnership with HomeSmart, attendees discovered exclusive rebates and benefits through the Home Rewards Network—helping make the dream of homeownership more accessible. This event is part of our ongoing commitment to equip you with the education and resources needed to make confident financial decisions and connect with our mortgage team for personalized support every step of the way. Watch the recording >>

From Our Members

"Kimberly Moya is fantastic. She turned around our auto loans - yes multiple - in hours and had everything ready for us when we needed to complete our purchases with the dealer. Premier America's rates beat everyone else and she made everything stress-free!"
- Kathryn J. (Loan Contact Center)
⭐⭐⭐⭐⭐

"This branch is INCREDIBLE! Crystal, has always been so kind and helpful. I was approved for a vehicle loan with a great rate and every step of the way Crystal made things easier for me to achieve success. I am beyond grateful for their customer service and the welcoming vibe from everyone, and Crystal is an all-star. Thank you so much, HIGHLY RECOMMEND…"
Trevor B. (Reseda Branch)
⭐⭐⭐⭐⭐

"I love my Premier America!! I feel so valued, seen and heard. Philip and his team truly go above and beyond. They exceed my expectations time after time. I wouldn't bank anywhere else and I would never switch. My loyalty is with Philip and his team. My partner opened a checking and savings account because I can't stop talking about MY CREDIT UNION. Thank you so, so much for being the best in the community and in the banking space."
- EJ (Westlake Village Branch)
⭐⭐⭐⭐⭐

 
DISCLOSURES

1Premier America Credit Union will not charge a fee for accessing your funds at a non CO-OP network ATM owned and operated by another financial institution or business, but you may be charged a fee by the ATM owner/operator. This account will be eligible for up to $20 each month in ATM fee rebates to be credited to your account nightly.
2APY = Annual Percentage Yield. APY, Rate, and Terms are subject to change without notice. The Youth Smart Savings Share is a membership share to join Premier America Credit Union. To open, you must have the child’s birth certificate and social security card. A minimum deposit of $1.00 to open the account is required. Rate tiers are based on account balance, $0-$499.99: 5.00%, $500-$1,999.99: 2.50%, $2,000.00 and above: 0.50%. Membership eligibility is required and subject to approval.
3Standard fees may apply to additional account services. 
4Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. Funds may be available on the day the payment file is received, which may be up to two (2) days earlier than the scheduled payment date. 
5The offer begins August 11, 2025, and expires December 1, 2025. Offer subject to change or discontinued at any time without notice. The referring Member will then be eligible to earn a $100 bonus if, at the time of a successful referral, the referring Member is in good standing. A referrer has seven (7) days from the date of a successful referral to get their membership in good standing to be paid. Offer is subject to change or end without notice. New membership and accounts are subject to Credit Union approval. Premier America reserves the right to disqualify any referral in circumstances where we reasonably believe the referral is not made in good faith. The incentive will be reported as income to the IRS. Other restrictions may apply. The $250 Business Member Referral Bonus Program is open to all current consumers and Business Members in good standing and new Business Members who meet referral criteria. Members are limited to ten (10) successful referrals in a calendar year. A successful referral is defined as: 1) Open a new business checking account (Business Checking or Business Platinum Checking), 2) Aggregate credits totaling $1,000 into the checking account within 30 days of account opening, 3) Maintain a minimum daily balance of $1,000 in the same checking share for 90 days. Upon meeting the criteria, the new Business Member will receive the promotional $250 credit into the checking share within 120 days from the date of account opening. An initial deposit of $250 in a business share savings is required to join Premier America. Please note, to protect the privacy of our members, Premier America Credit Union does not share information about the status of new memberships and cannot respond to inquiries from referring members about the status of their referrals. Federally Insured by NCUA.

Custom Speedbump