Premier America Spotlight Q3 2026

Dear Members, 

At Premier America, every decision we make is guided by our core purpose: Making it Easier to Reach Today’s Needs and Reach Tomorrow’s Dreams. As we move through 2026, I am excited to share some of the ways we are investing in that commitment and creating new opportunities to better serve you.

This year, we continued expanding our branch network to better serve our growing membership. In April, we welcomed three new branches in the Houston area, extending our reach to members and communities across Texas. We also relocated our Simi Valley Town Center branch to a more convenient location on Erringer Road, designed to better meet the needs of our members and the local community. These investments reflect our long-term commitment to growing strategically in communities where Premier America can deliver meaningful value to the people who live and work there. Looking ahead, we will continue exploring opportunities to expand our branch presence while maintaining the personalized service you expect from us.

At the same time, we are enhancing the digital tools members rely on every day. Earlier this year, we launched a new online account opening platform that makes it faster and easier for new members to get started with Premier America. By simplifying applications and improving automation behind the scenes, we have been able to deliver faster approvals and a more efficient experience for those joining us.

We have also introduced a new Digital Banking experience designed to make managing your finances easier and more intuitive. With improved navigation, updated features and a modern design, members can complete everyday tasks – like checking balances, transferring funds, depositing checks, or managing accounts on the go, more quickly and conveniently.

Major technology improvements can involve a learning curve. While most members transitioned successfully, some encountered extra steps during Digital Banking enrollment and onboarding. Our team remains committed to supporting every member who needs assistance, and we appreciate the patience and feedback we have received throughout this transition. Your insights help us continue improving the experience for everyone.

As your member-owned credit union, we are always working to better meet your financial needs—through expanded branch access, enhanced technology, and innovative solutions that save you time and add flexibility. Our aim is to simplify banking and empower you to manage your finances with confidence.

Thank you for your continued trust and membership. It is a privilege to serve you, and I am excited about what lies ahead for Premier America and the members who make our credit union so special.

Sincerely,

Community & Impact