FAQs

There are two ways member can order new checks: 

1. In Online Banking, select Services in the main menu and select "Order Checks. 
2. Call our Member Services Team at 800-772-4000.

Members are able to self-serve wire transfers or come into a branch to provided the needed information for the transfer. In Online Banking, go to the Main Menu, select "Move Money" and select Wire Transfer. Enter in all the needed information. 

We are able to send money internationally as an International Wire Transfer. Simply log into Online Banking and select "Move Money" under the Main Menu. Follow the steps on the International Payment option. 

There are a number of pre-built alerts you may set up. Simply log into Online Banking and selected Accounts Alerts under Services. There you can turn on and off alerts and set up custom alerts. 

From the Main Menu in Online Banking, select Services and select Stop Payment. Enter in the information for your single check or a range of checks to stop payment on. 

If you meet the requirements for the 3.50% APY¹ Dividend, then you will earn 3.50% on the first $30,000.00 and 0.10% on the remaining balance. If you don't meet the criteria for the 3.50% dividend, you will earn 0.10% on your full balance. 

The requirements to earn the 3.50% dividend premium yield. 1) Conduct 15 transactions using your debit and/or credit card that must post to the statement between the first day of the month and the last day of the month and 2) Must be opted in for eStatements. If you do not meet the requirements, 0.10% APY will be paid on all balances. Any points earned on a Premier America Mastercard credit card will still accrue even if these requirements are not met. Fees may reduce earnings.