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Premier America Spotlight Q2 2024

  • Newsletter
  • March 2024
  • Premier America
For 66 years now, we have gathered to discuss how this credit union can provide safe, responsible, and affordable financial services to the community. Since we began as Litton Credit Union in 1957, much has changed. But through it all, our primary focus and sole north star is you, the membership of Premier America.

We have come a long way, and your continued trust and loyalty have made our shared success possible. The credit union’s leadership and all its team members remain committed to the founding principles of going above and beyond to provide exceptional service and value.

Throughout what was undoubtably a challenging year, we remained committed to serving our community by consistently providing an exceptional experience and value. We increased dividends on our money markets, certificates, and even on our checking accounts. Our hope is to be a place of stability and consistency, one that you can count on day-in and day-out. Even in the current economic environment, that dedication has not changed. With the rise in interest rates, we saw a decline in borrowing from our members, and our lending team acted. Both in auto and mortgage, our teams launched new lending initiatives and partnerships to provide even more avenues to support our members – regardless of where they are in their individual financial journeys.

At our 2024 team kickoff, I said that I believed that if we continued to do right by the member it would always pay dividends. I truly believe that. If we do right by our members, the credit union and our communities will thrive.

2024 will be another year of action for our team, and we have identified key initiatives to help us better serve the community. We have embarked on an initiative that will provide a transformative service and online banking experience for our Spanish-speaking members. Throughout the year, we will introduce new business products and services to engage the thousands of small businesses and entrepreneurs that make our communities a great places to live. And through the Premier America Foundation, expect to see more and more opportunities to be involved as we band together to fight hunger and build financial health – which is so vital in helping our friends and neighbors build brighter tomorrows.

Finally, as a CSUN alumnus, I am thrilled at how our first full year with an on-campus branch progressed. Students and staff alike see us and know who we are. We are hosting events in the branch and around campus and making a deep impact in the lives of all students. Our values are deeply aligned, and I am thrilled for the prospects ahead. Thank you for being a valued member and for your trust in Premier America Credit Union.

Working Together for a Better Tomorrow

Giving back to our community is at the core of Premier America. Whether we're making donation to better our communities or volunteering our time, we're always looking for a way to give back. Here's a snapshot of the impact we made in Q1.
 
Over $30,000 donated to the Premier America Foundation via Interchange Income. Volunteered to give free tax services to over 8,500 low-income community members.  Provided 27 hours of financial education. Participated in 25 workshops and community events.

Check us out in ACTION!


 
 

Boys and Girls Club of Port Hueneme

February 15, 2024
Our team had the pleasure of providing local students who participate with the Boys and Girls Club of Port Hueneme Financial Education workshops. These workshops help teach students the importance of saving, budgeting and smart spending. 

 
 

Mexican Consulate

March 6, 2024
We've fostered a deep relationship with the Oxnard Mexican Consulate, allowing us the opportunity to reach a larger audience, and help support and educate our community members on important financial decisions.

 
 

Camarillo Old Town Association (COTA) Beer March

March 17, 2024
Just like the Camarillo Old Town Association, Premier America is deeply committed to fostering the vibrancy and growth of our beloved community. We're proud to support community events, alongside COTA, like this year's Beer March.

From Our Members

Allow us to highlight and thank our members for taking the time to provide us with feedback on their recent credit union experiences.

"Premier American Credit Union in Woodland Hills (Warner Center) is the best banking institution ever! A great team starts with having a great leader. Annie Hairapetian, greeted me with a smile and offered to help. Annie is extremely knowledgeable, answered all of my questions and explained other services the Credit Union offers. Annie is the best! Patrick Flanig has the old fashion customer service so polite and Knowledge. Patrick opened the account and asked if I have any questions with out rushing. Patrice is a very smart young man. Mahsa Hadjiaghai is amazing. Annie. Patrick and Mahsa is the dream team in Credit Union/Banking Institutions in the San Fernando Valley. Thank you Premier Credit Union for employees that really care about people."
- Veronica P. (Warner Center Branch)

"Ani Yaeghoobi was so amazing! She assisted my husband and I with our account that was hacked. I came in with tears and she spent 3 hours with us closing our account and setting us up with new accounts. She also gave us more information and instructions we needed to get completed with our issues. We left feeling safer, smiling and relieved. I can’t thank her enough. She should have a 10 star rating! And more! Thank you!!"
Colleen S. (Chatsworth Branch)

"What an amazing experience working with Shawqi! The entire team was extremely helpful and welcoming, which reassured me that I'd be in great hands here. I appreciate their professionalism, even the small talk felt familial. Overall, 10/10 experience being serviced at the Westheimer location."
- Camri H. (Houston Branch)