FAQs | CA & TX Frequently Asked Questions

Find answers to the most common questions from Premier America members

Quickly find the answers you need

Just input your question and our system will deliver information in seconds.

Membership

How do I find my account number?

Once logged in to Online Banking, click on the account so that you are viewing the transaction history, find/click on "Details & Settings" which you will then find the "Account Number".

What is Premier America's Routing Number?

Premier America's Routing Number is: 322283990

My legal name has changed. What do I need to do?

To change your name on your Premier America account, you must complete a new Signature Card through DocuSign, in person, or by mail.

General Information

How do I send a secure email to Premier America?

Once logged in, visit "Messages" within the online banking menu.

Do you provide Notary Services?

Notary services are available at select branch locations. Please inquire and visit the branch to confirm the availability of the service.

Loans

I need new loan coupons. What do I do?

To get more loan coupons, you may call us at 800-772-4000 or simply send us a secure message in Online Banking.

How do I payoff my loan?

You may call our Loan Contact Center at 866-410-0171 or send a secure message to determine your final loan payoff amount.

How do I make an online loan payment?

Depending on the type of your loan, there are a few ways to make your payment. For a credit card, you may conduct a simple Move Money / Pay My Loan in Online Banking to your credit card account. For other loans, visit the Make a Payment page and enter your payment details.

Premier America Credit Union is a full-service financial institution with branches in California and Texas. You may also conveniently join and open your Premier America account online.