FAQs

Find answers to the most common questions from Premier America members

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Digital Banking

If you don't know your Account Number you can:
  • Call our Member Services Team at 800-772-4000
  • Click on "Ask Me Anything" and Ana will be able to verify your identity and provide additional support
  • Visit your local branch
You can download the Mobile App within Google Play or the App Store.

     
  1. Log in to your account.   
  2. Tap "Menu."    
  3. Tap "Document and Statements."  
  4. Select "eStatements and Documents."  
  5. Scroll and view past eStatements.  
  1. Sign in into online banking.  
  2. Click “Menu.”  
  3. At the top, easily switch between Personal and Business accounts.
  1. Enter your Username and password on the LOG IN page and click Log In.  
  2. You should be redirected to a page to validate your identity. Provide the following:  
    • Last Name  
    • Date of Birth  
    • Mobile Phone  
  3. Complete Identity Verification using one of the following MFA  methods:  
    • Text  
    • Voice  
    • Email   
    • Call Center  
  4. Enter your Verification Code.   
  5. Enter your new Username (if required) and new Password.  
  6. You should be logged in successfully.  
Premier America Credit Union is a full-service financial institution with branches in California and Texas. You may also conveniently join and open your Premier America account online.
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